Larisa World
At Larisa, we are committed to delivering premium quality products. If you are not fully satisfied with your purchase, we’re here to help.
1. Exchange Policy
We offer exchanges under the following conditions:
- Exchange request must be made within 7 days of receiving the order.
- Item must be unused, unwashed, unworn, and in original condition.
- All original tags, packaging, and invoice must be included.
- Items purchased on sale or promotion may not be eligible for exchange (unless defective).
Exchange Process:
- Contact our support team with your order number.
- Once approved, return the item to our provided address.
- After quality inspection, we will process your exchange.
Note: Customers are responsible for return shipping charges unless the item is defective or incorrect.
2. Refund Policy
We offer refunds only in the following cases:
- Wrong item delivered
- Manufacturing defect
- Item damaged during delivery
Refund requests must be made within 24 hours of delivery with clear photos or video proof.
Refund Process:
- Once the returned item is received and inspected, refund will be processed within 7–10 business days.
- Refunds will be issued to the original payment method.
- Shipping charges are non-refundable (unless the mistake is from our side).
3. Non-Returnable Items
For hygiene and safety reasons, the following items are non-returnable:
- Gym / Sports Bras
- Leggings
- Shorts
- Innerwear or hygiene-related products
(Unless there is a manufacturing defect.)
4. International Orders
- International customers are responsible for return shipping costs.
- Customs duties and shipping fees are non-refundable.
- Delivery timelines may vary depending on the destination country.
5. Quality Commitment
At Larisa, we carefully inspect every product before dispatch. Our premium fabrics and finishing reflect our commitment to quality. We value customer feedback and continuously improve based on your experience.
For assistance, please contact:
📧 support@larisaworld.com
📱 WhatsApp / Contact number +971 50 891 5058